David Frederick's | iAIR BLOG

Consulting, Innovation, Strategy, Vision, Education, & Ideation

Words Many Managers Are Afraid To Say

Its funny, in today’s management environment there seems to be a prevailing affinity for mediocrity. Don’t push the boundaries of creative thinking. Don’t admit that you don’t know or don’t have the answer. Never admit your wrong. Stick your head in the sand and hope the issues will go away. Why is this? Are executives and managers happy with the status quo and operating in a constant state of mediocrity and ignorance? Yes, that is a rhetorical question. I think we all know the answer.

In my work I have come across so many executives, managers and people of responsible that are afraid to mutter seemingly simple things like “I dont know”. “Can you help me”. ” I am not sure I understand”. “Can you give me your perspective or advice?” Frankly, failing to admit when you make a mistake or that you lack knowledge makes you less effective as a leaders, opens the door for mistakes and poor performance,  and is at best disingenuous. When you pretend to know everything (unfortunately,  many managers fall into this category!), you miss opportunities to learn, improve, succeed and effectively communicate.

If you try to hide your ignorance or your errors, you’ll not only lose people’s’ trust, you will be viewed a just another ignorant one-dimensional manager who is more interested in their ego than in their effectiveness and success of the organization. I hate to break this to you, but your employees, clients, colleagues, friends, family and anyone else how has half a brain knows when you don’t know something or make an error.

This leads me to a great web blog by Linda Hill and Kent Lineback called “The Words Many Managers Are Afraid To Say”. I highly recommend it as it effectively articulates this odd behavior pattern and provides some effective ways in which to remedy these management deficiencies. Click here to read the article.

-DF

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Written by David Frederick

April 20, 2011 at 9:34 AM

One Response

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  1. ★★★★★

    Kristin Brænne

    April 20, 2011 at 11:02 AM


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