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3 Simple Ways to Avoid Breakdowns in Communication

Even though communication is the lifeblood of any organization, it’s difficult to find a company that doesn’t have its momentary breakdowns in communication. Part of executive leaderships job is to keep these hiccups to a minimum. Here are three ways from Ron Ashkenas’s Blog “Your Communications May Not Be Communicating”  to help you ensure your employees understand and communicate well:

1: Provide context. For people to understand a message, they have to know why it’s important. Give people enough information so they know where things fall on the priority list.

2. Encourage questions. Don’t just ask if people have questions, encourage them to raise concerns. This type of interaction helps people absorb information and understand messages so they can pass them on.

3. Stay connected. People respond to communications very differently, even when they’re hearing the same information. By being in tune with your employees, you can anticipate their reactions and better understand how to deliver messages.

A final nugget of knowledge – just because you’re talking doesn’t mean you’re communicating. 😉



Written by David Frederick

April 19, 2011 at 1:26 PM

One Response

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    Dennise Dunphe

    April 20, 2011 at 8:15 AM

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